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Course Description

Overview 

No matter your field or industry, you are in the business of problem-solving and decision-making. In this course, you will learn to lead people to solve problems. You will work with other course participants to practice proven problem-solving and decision-making techniques. You will also develop the knowledge and tools you need to help people creatively tackle everyday workplace problems and decisions.

This course can be taken as part of the Advanced Leadership Certificate.

Who Should Enroll 

  • Individuals who have completed the Leadership Certificate
  • Professionals who want to delve deeper into leadership best practices
  • Supervisors
  • Managers
  • Team leads
  • Aspiring leaders

What you will learn 

  • The Six Sigma problem-solving methodology to improve problem-solving and decision-making within your organization:
  • Define phase (problem and goal statements)
  • Measure phase (asking important questions)
  • Analyse phase (root cause analysis and process maps)
  • Improve phase (brainstorming and creativity)
  • Control phase (documenting and communicating solutions)

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in
Section Title
Problem-Solving and Decision-Making for Leaders
Type
Online
Day of the Week
Thursday
Time
9:00AM to 4:30PM
Dates
Oct 31, 2024
Schedule and Location
View Details
Contact Hours
7.5
Course Fee(s)
Course Fee non-credit $575.00
Section Title
Problem-Solving and Decision-Making for Leaders
Type
Online
Day of the Week
Friday
Time
9:00AM to 4:30PM
Dates
Dec 20, 2024
Schedule and Location
View Details
Contact Hours
7.5
Course Fee(s)
Course Fee non-credit $575.00
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