0171 - Understanding Human Behaviour
Course Description
Overview
The most successful people in this world have one thing in common: They understand people. You can too! With a few simple steps and the Everything DiSC Workplace Profile® (produced by John Wiley & Sons, Inc.), this course will enable you to improve your interpersonal effectiveness and emotional intelligence. You will also learn to communicate more effectively with others, build stronger working relationships, and increase your performance in both your professional and personal life.
Note: This course requires the completion of an online questionnaire prior to the start date. Details, including a link to the questionnaire, will be emailed to registrants ahead of time.
This course can be applied to the Leadership Certificate. If you are planning on completing the Leadership Certificate, it is highly recommended that you take this course first.
Who Should Enroll
- Supervisors
- Managers
- Leaders (or those in leadership roles)
- Individuals aspiring to achieve supervisory and management positions
What you will learn
- Improve interpersonal effectiveness and emotional intelligence.
- Communicate more effectively with others.
- Strengthen working relationships.
Applies Towards the Following Certificates
- Leadership : Mandatory