0512 - High Performance Organization (Self-Paced)

Course Description

A key ingredient to the longevity of a company, is the performance and implementation to function as a High-Performance Organization (HPO). A High Performance Organization doesn't evolve naturally it takes a proper foundation and resources. Any type of business from production to service based, would benefit from becoming an HPO. Benefits include increased profits, a high rate of success, and a desirable workplace. Competition is everywhere and may range from large and small organizations on a domestic and international level. An organization is better suited for long-term success if they build an initial foundation as a High Performance Organization. This course will provide you with the information needed to help your organization with its efforts to become a High Performance Organization (HPO). The lesson will begin by discussing the four principles of an HPO: Egalitarianism and Engagement, Shared Information and Trust, Knowledge Development and Performance Reward Linkage and how to link those principles with organizational activities to be an HPO to implementation of the principles. You'll also discuss leadership and how the organization's culture can help or hinder your efforts to become an HPO.

• Learn the fundamental principles of a High-Performance Organization (HPO) and how to design and implement an HPO
• Explain how training and development can motivate your employees to be high performers
• Define organizational culture, what your organization's culture is, and how to design a culture to implement an HPO
• Discuss how implementing an HPO can improve your company's bottom line
• Explain how understanding the strategic plan contributes to implementation of an HPO
• Describe what an effective performance management process looks like as well as the purpose of performance manage in developing an HPO

• Learn the principles to creating an HPO and why your organization should implement an HPO
• Learn how to empower your employees to work towards an HPO
• Discover how communication can help your organization with their efforts to an HPO
• Understand how shared information supports an HPO
• Demonstrate an understanding of how training and development supports an HPO

• This course can be taken on either a PC, Mac, or Chromebook.

• PC: Windows 8 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

• Email capabilities and access to a personal email account.

Lesson 1 - High-Performance Organizations. Learn the fundamental principles of a High-Performance Organization, designing an HPO, aligning an HPO with your company's strategy, and implementing an HPO.

Lesson 2 - Egalitarianism. Define the HPO principle of Egalitarianism and engagement and describe how you can empower your employees as well as how to create an empowered workforce.

Lesson 3 - Shared Information and Trust. You will learn about the HPO principle of Shared Information and Trust and the different ways to communicate your vision for an HPO. This lesson will also identify the characteristics that make a good leader and how communication and a collaborative environment can be used to create successful teams.

Lesson 4 - Trust and Integrity. In this lesson, you will look at the principles of trust and integrity in an HPO and how shared information helps develop trust and integrity. You will also identify ways to break down barriers and encourage trust and define the role of the Psychological Contract.

Lesson 5 - Performance Management Process. Here you'll look at the three steps of the performance management process and the four basic elements necessary to establish effective standards for performance management and describe what an effective performance management process looks like. The lesson will also discuss how knowledge development supports an HPO.

Lesson 6 - Employee Motivation. Keeping employees motivated is critical to an organization's efforts to become an HPO. In this lesson, you'll identify ways to motivate your employees, learn how clearly defined roles and expectations can help them, and discover how training and development can turn them into high performers. You'll also look at the benefits of the performance-reward linkage in developing an HPO.

Lesson 7 - Handling Disputes. You will learn the common causes of workplace disputes, the cost of workplace disputes, and the role of arbitration to handle disputes. You will also learn about a Human Resources Information System (HRIS) and examine how an HRIS can help develop and maintain an HPO.

Lesson 8 - Organization Culture. Define organization culture. Identify your organization's culture, the effects of culture on developing and maintaining an HPO. Discuss the statistics of a low performance culture. Explain how to design an organizational culture to implement an HPO and discuss the role of the mission statement in supporting an HPO.

Lesson 9 - Diversity. You will learn about diversity such as the definition of diversity, the benefits of diversity in an HPO, and how you can manage diversity-related conflicts in the workplace. You will also learn about the role of leadership in a diverse workplace.

Lesson 10 - Implementing an HPO. Explore how implementing an HPO can improve your company's bottom line and how motivating your employees can help your company be an HPO. The lesson will also talk about the role of communication and delegating authority in creating an HPO.

Lesson 11 - Participative Leadership. The focus of this lesson is participative leadership. You will learn ways to grow talent internally to become leaders for an HPO, the leadership role in an HPO, and define leadership and management styles that contribute to an HPO. The lesson will also talk about how corporate governance contributes to an HPO.

Lesson 12 - Strategic Planning Process. This lesson will focus on the strategic planning process. It will cover an organization's strengths and weaknesses and how to implement and evaluate your strategic plan. You will also learn how to find the right strategy for your organization and explain how the strategic plan contributes to the implementation of an HPO.

Applies Towards the Following Certificates

• Business Essentials : Mandatory