0499 - Talent and Performance Management

Course Description

This course will prepare you for a career as a Talent Management professional. You will learn key issues facing organizations and their ability to attract and retain top talent in order to compete in a global marketplace. You will explore talent management best practices and the effect of onboarding, performance management, and learning & development on employee engagement and retention. You will be prepared to articulate the issues around talent and performance management and to offer solutions, tactics and strategies to attract and retain key talent professionals.

• Identify strategies for recruiting the right talent
• Identify the components of an integrated talent management program
• Define & discern the difference between vision, mission and values
• Distinguish between onboarding & orientation and identify how it can impact engagement
• Identify how coaching and mentoring can improve employee engagement and the importance of having a strong learning and development culture
• Learn guidelines for providing feedback

• You will learn the essence of talent and performance management
• Learn some approaches to strategic planning
• Learn how to provide effective feedback to improve performance
• Understand the challenges surrounding talent and performance management
• Understand what contributes to an exceptional candidate experience
• You will be exposed to ideas that can help you better define your own employment brand

This course is fully online, you require internet access and an email account. The course duration is 6 weeks, followed by a 2-week period to complete the final exam (online, open book). Lessons are released on Wednesdays and Fridays of each week, for a total of 12. You are not required to be online at any specific time. In addition to the specific lesson content, there is a discussion board with each lesson and often there is an optional assignment to apply the learning. Following each lesson, there is a short multiple choice quiz. Your score on these quizzes does not count towards the final mark but completing these helps solidify your learning as well as prepare you for the final exam. The final exam is an open-book, multiple choice exam and you need to achieve a minimum of 65% on the final exam to pass the course. There is only one opportunity to pass the exam. A certificate of completion from WatSPEED is available within four weeks of successful completion of each course and can be accessed in your student portal. Many of the Ed2Go courses are eligible towards the various online certificates offered by WatSPEED.

• This course can be taken on either a PC, Mac, or Chromebook.

• PC: Windows 8 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

• Email capabilities and access to a personal email account.

Lesson 1 - Talent. Learn strategies and tactics to attract, retain and manage the best talent.

Lesson 2 - Recruiting. Take an in depth dive into the recruiting process. You will learn about interviewing techniques and practices for assessing both skill and cultural fit as well gain an understanding of how bias can influence the decision-making process.

Lesson 3 - Assessing Candidates. Finding talent that is the right cultural fit for the organization is essential. You will learn how mission, vision and values impact the success of the talent management function. In addition, you will learn about the process and techniques for assessing candidate fairly and introduced to some of the federal legislation that impacts this process.

Lesson 4 - Managing Talent. You will learn about managing talent once they join the team and retention. This lesson explores onboarding/orientation, mentoring/coaching, and learning/development and the role each one plays to keep employees engaged and delivering results.

Lesson 5 - Talent Management. In this lesson, you'll take a look at talent management from an organizational perspective. You will explore creative leadership and change management principles and how these can be leveraged to develop an integrated talent management function.

Lesson 6 - Employee Engagement. Improving employee engagement and performance is at the forefront of issues facing organizations today. In this lesson, you will explore how mentoring and coaching can improve performance. You will also review the performance management process and the impact of this process on employee engagement and retention.

Lesson 7 - Employee Performance. In this lesson, you'll look at the role performance plays in further developing talent. You will be able to distinguish between career management and career planning as part of the overall career development process. You will also explore the role of experiential learning as part career planning.

Lesson 8 - High Impact Learning Organizations. You will learn about HILO's (High Impact Learning Organizations) and what is a high impact learning culture. In addition, you will explore the use of analytics to develop metric in order to assess organizational results.

Lesson 9 - Feedback. You will explore the importance of providing clear, consistent and regular feedback to others and the role of feedback on performance. You will also explore coaching as an organizational competence and the impact coaching has on engagement and performance.

Lesson 10 - Teams. Explore the role high performing teams have on engagement and business outcomes. You will learn about the importance of teamwork, providing a safe environment for sharing ideas, and the importance of trust on achieving organizational goals.

Lesson 11 - Talent and Performance Management. You will explore strategies for managing talent and performance, the importance of alignment with organizational goals, budget considerations and negotiation techniques for achieving compromise that all sides can live with.

Lesson 12 - Talent Management Strategies. Strategy is the focus of this lesson. You will explore the role of leadership and the use of various tools that are essential in developing a talent management strategy that is aligned with organizational objectives and can be successfully implemented.

Applies Towards the Following Certificates

• Supervision : Mandatory