0490 - Introduction to Microsoft Outlook 2019

Course Description

Whether for personal use or work, everyone needs to stay organized. In today's world, being organized means tracking email messages and appointments, storing names and contact information of important people, and creating to-do lists to help you complete various types of projects for yourself or your job. Many people rely on Microsoft Outlook 2019, a unique tool to help you manage email, appointments, tasks, and contacts in a single program. In this course, you'll learn how to use Microsoft Outlook 2019 for Windows. You will learn to save, sort, organize, and read email messages. Set appointments along with reminders, so you'll never miss an important date! Store and search through names of important people and their contact information, and create task lists to help you make progress on different projects. By the end of the course, you'll master how to effectively navigate Outlook's four main features: Mail, Appointments, People, and Tasks. Besides learning how to create email messages, appointments, task lists, and contact information, you'll also learn how to search and find information and sort and organize data. Whether you need to manage your personal life or your professional world, the step-by-step lessons in this course will help you master Outlook for use at home or work.

• Understand the basics of the Outlook 2019 interface and how to navigate the program
• Create a standard Mail view to work from and learn the basics of sending and receiving email
• Get to know everything you need to know about Outlook's contacts, Contacts views, Contact Groups, and Address Books
• Learn how to link Outlook to social media sites, and find out how information from People can appear throughout Outlook
• Learn how to work with one or more Outlook Calendars and the associated items: appointments, meetings, and events.
• Learn how to work with Outlook tasks and to-dos
• Learn how to customize Outlook

• Harness the full power of Outlook 2019 so you can be more productive
• Learn to better communicate and keep track of all your responsibilities

This course is fully online, you require internet access and an email account. The course duration is 6 weeks, followed by a 2-week period to complete the final exam (online, open book). Lessons are released on Wednesdays and Fridays of each week, for a total of 12. You are not required to be online at any specific time. In addition to the specific lesson content, there is a discussion board with each lesson and often there is an optional assignment to apply the learning. Following each lesson, there is a short multiple choice quiz. Your score on these quizzes does not count towards the final mark but completing these helps solidify your learning as well as prepare you for the final exam. The final exam is an open-book, multiple choice exam and you need to achieve a minimum of 65% on the final exam to pass the course. There is only one opportunity to pass the exam. A certificate of completion from WatSPEED is available within four weeks of successful completion of each course and can be accessed in your student portal. Many of the Ed2Go courses are eligible towards the various online certificates offered by WatSPEED.

• This course must be taken on a PC. Macs and Chromebooks are not compatible.

• PC: Windows 10 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge is also compatible.
• Microsoft Office Outlook 2019 (not included in enrollment)
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

• Email capabilities and access to a personal email account.

Lesson 1 - Getting Started with Outlook 2019. In this lesson, you'll get acquainted with Outlook. You'll go over the basics of what Outlook can do and how you can use it to save time and keep yourself organized. You'll also get familiar with Outlook's user interface to help you feel comfortable using the program. After you finish this lesson, you'll be ready to start using Outlook and switching between its different functions (Mail, Calendar, People, and Tasks).

Lesson 2 - Reading Email Messages. This lesson will help you make sense of all your email messages without forcing you to scroll through a long list of messages. You'll learn how to display, sort, and organize email messages. Since email is the most popular way to communicate with people anywhere globally, learning how to read and organize email in Outlook could be the feature you'll use most often.

Lesson 3 - Finding and Grouping Messages. Receiving email is always fun, but finding ways to search through all your email messages to find what you need can spell the difference between using email as a powerful communication tool or getting lost in the daily flood of email messages. In this lesson, you'll learn how to search, tag, and select email messages and move them to a folder. You will also explore strategies for labeling and organizing email messages.

Lesson 4 - Creating Email Messages. By receiving email messages and responding to them or simply writing new email messages all your own, you can turn your email account into a two-way communication medium to reach out to people anywhere around the world. In this lesson, you'll learn different ways to create and reply to messages. You will also identify ways to edit and send email messages.

Lesson 5 - Formatting Email Messages. In this lesson, you'll learn how to format text in your email messages to make your messages more appealing and readable. Formatting text doesn't just mean improving cosmetic appearances but can also mean displaying text in an organized fashion, so it's easier to read. You will identify ways to improve email messages through the use of different fonts, colors, and styles, as well as the use of spelling and grammar checks. You'll also learn how to use bulleted and numbered lists to ensure your emails are easy to read and understand.

Lesson 6 - Editing Email Messages. This lesson is all about polishing your text, so everything is correct. After all, your words may be powerful, but if there are typos or grammatical mistakes, your email message can look less valid and legitimate. In this lesson, you'll learn different ways to proofread and edit email messages. You'll explore the search and replace feature, learn how to create hyperlinks for email and website addresses, learn how to use the signature feature, and explore different styles for your email messages.

Lesson 7 - Sending Attachments to Email Messages. Sending email messages with file attachments lets you communicate with others using more than just what you can type. You can share a spreadsheet for others to edit, send someone an interesting PDF file to read, or give someone a short video of yourself wishing him a happy birthday. In this lesson, you'll learn how to add files such as word processor documents, spreadsheets, databases, or presentations along with video and audio files to your email messages. You'll also learn how to add images to email messages and edit these using word wrapping and other methods.

Lesson 8 - Dealing with Wanted and Unwanted Email. In this lesson, you'll learn how to deal with both wanted and unwanted email messages so you can focus your time on having fun and being productive. You'll learn how to delete and retrieve email messages, as well as how to archive them. Most of your email messages will likely be those you want to receive, but too many of them can make it difficult to find what you need, so you will also learn the benefits of creating rules for sorting emails so you can deal with junk email messages easier.

Lesson 9 - Storing Contact Information. Outlook offers a way to store names and contact information in a database. Not only can this database grow as large as necessary, but no matter how big it gets, Outlook still makes it easy for you to search and find the information you need quickly and accurately. In this lesson, you'll learn all about using Outlook to store contact information of the people most important to you for business and personal use. You'll learn how to create and keep contacts, sharing and search contacts, and group and sort contacts.

Lesson 10 - Using the Outlook Calendar. Everyone needs to meet people or be at a certain place at a specific time. For busier people, your scheduled appointments may become so numerous and varied that keeping track of your time can be cumbersome. In this lesson, you'll learn all about using Outlook's calendar feature to create and store appointments. You'll identify the different ways to view and use the calendar. You'll also explore setting and viewing appointments, as well as managing, editing, and sharing these appointments.

Lesson 11 - Creating Task Lists. In this lesson, you'll learn all about using Outlook to create tasks that can help you stay focused on achieving the goals you want to achieve. Outlook makes it easy to create and store your list of tasks that you can view whenever you use Outlook. In this lesson, you'll learn how to create a task list, tag and add details to a task, and manage your tasks. Outlook's task list is just one more tool to help you keep your life organized and focused.

Lesson 12 - Taking Notes and Customizing Outlook. Once you learn how to use Outlook's note-taking feature, you can learn different keystroke shortcuts and how to customize Outlook further to serve your particular needs better. In this lesson, you'll identify ways to create and modify notes. You'll also identify keystroke shortcuts and how to use these. Along with this, you'll learn different ways to customize Outlook's user interface and change Outlook's settings. You'll also have a chance to reflect on Outlook's various features you find most valuable and then decide how you plan to customize Outlook to make it easier for you.

Applies Towards the Following Certificates

• Microsoft Office Elements : Mandatory