The following fields are required:

Error has occurred. Please reload this page and try the operation again.

University of Waterloo - WATSpeed

Login Menu

Student Portal

Student Login
Courses
Request Information

Search Results Search Again

Customer Service

4 Courses Required

Additional Details

Courses

Mandatory

Expand or collapse Mandatory

Minimum Required

4 Course(s)

0296 Managing Customer Service
0342 Skills for Making Great Decisions
0014 Achieving Success with Difficult People
0100 Effective Selling
0461 Managing Customer Service (Self-Paced)
0471 Skills for Making Great Decisions (Self-Paced)
0422 Achieving Success with Difficult People (Self-Paced)
0436 Effective Selling (Self-Paced)

Required fields are indicated by .

University of Waterloo - WATSpeed

Professional education, executive development, and corporate training at the intersection of technology and business.

Contact

+1 (519) 888-4773
watspeed@uwaterloo.ca
200 University Avenue West
Waterloo, ON, Canada
N2L 3G1

Site

Course Catalog
Certificates
Programs
Open University
International
About Us

Find Us Online

Facebook
Twitter
Instagram
YouTube
LinkedIn

Powered by Lifelong Learning EE

Copyright © University of Waterloo. All Rights Reserved.

We use cookies to help give you the best experience on our website. By continuing without changing your cookie settings, we assume you agree to this. Please read our cookie policy and privacy policy to find out more.

Session Time-Out

For security reasons and the protection of your personal information, your session will time out due to a period of inactivity in minute(s) and second(s). Click Extend My Session to continue. For security reasons and the protection of your personal information, your session timed out after a period of inactivity. You will be redirected to the home page.

Confirm

Alert

Privacy Policy

PRIVACY CONSENT/NOTICE

You consent to and confirm your understanding that the University of Waterloo may collect and use your email address, name and any other personal information that you disclose to the University of Waterloo or which the University of Waterloo collects during the Course, for the purposes of facilitating your registration for, your participation in, and other fundamental activities related to the Course, including requests for your feedback on the Course, and the University of Waterloo may also collect and use such personal information for the purpose of providing you with information on similar courses. The University of Waterloo may disclose some or all of such information, including the status of your participation in the Course and whether or not you have received a certificate from the University of Waterloo in respect of your completion of the Course, to each of the University of Waterloo’s third-party service providers to the extent such information disclosure is necessary for the University of Waterloo to conduct its administration and operations. The University of Waterloo uses Destiny One (“Destiny One”) for your registration of the Course. You consent to Destiny One collecting and disclosing to the University of Waterloo:

Any information you provide during your registration for the Course for the sole purpose of facilitating and administering such registration. Any information collected by the University of Waterloo is collected and maintained under the authority of the University of Waterloo Act, 1972 and in compliance with the Freedom of Information and Protection of Privacy Act (R.S.O. 1990. C.31) or other applicable legislation. Questions regarding the collection, use, disclosure, access, and correction of your personal information in any specific instance should be addressed to the instructor, WatSPEED (a division of the University of Waterloo), or service responsible for such collection and use. Questions of a general nature regarding the processing of personal information by the University, should be directed to the Privacy Office, University of Waterloo, 200 University Avenue West, Waterloo, Ontario, Canada N2L 3G1. The Secretariat can be contacted by email at fippa@uwaterloo.ca.

All information collected, used and disclosed will be collected, used and disclosed by the University of Waterloo in accordance with its privacy policies, available here: https://uwaterloo.ca/privacy/.

Cookie Policy

Cookie policy

This statement explains how we use cookies on our website. For information about what types of personal information will be gathered when you visit the website, and how this information will be used, please see our privacy policy.

How we use cookies

All of our web pages use "cookies". A cookie is a small file of letters and numbers that we place on your computer or mobile device if you agree. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and enables us to improve our website.

Types of cookies we use

We use the following types of cookies:

Strictly necessary cookies- these are essential in to enable you to move around the websites and use their features. Without these cookies the services you have asked for, such as signing in to your account, cannot be provided.
Performance cookies- these cookies collect information about how visitors use a website, for instance which pages visitors go to most often. We use this information to improve our websites and to aid us in investigating problems raised by visitors. These cookies do not collect information that identifies a visitor.
Functionality cookies- these cookies allow the website to remember choices you make and provide more personal features. For instance, a functional cookie can be used to remember the items that you have placed in your shopping cart. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them please visit http://www.allaboutcookies.org/.

Specific cookies we use

The list below identify the cookies we use and explain the purposes for which they are used. We may update the information contained in this section from time to time.

JSESSIONID: This cookie is used by the application server to identify a unique user's session.
registrarToken: This cookie is used to remember items that you have added to your shopping cart
locale: This cookie is used to remember your locale and language settings.
cookieconsent_status: This cookie is used to remember if you've already dismissed the cookie consent notice.
_ga_UA-########: These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the site from and the pages they visited. This anonymized visitor and browsing information is stored in Google Analytics.

Changes to our Cookie Statement

Any changes we may make to our Cookie Policy in the future will be posted on this page.