0463 - Marketing Your Nonprofit (Self-Paced)

Course Description

Under pressure to increase membership, expand program value, attract media, entice donors, and develop volunteers, all while keeping an eye on the bottom line? In the face of stiff competition, more worthwhile causes, more regulations, more watchdog agencies, and fewer funding opportunities, you need to work smarter—not longer. This course will show you how to use powerful marketing techniques to compete more effectively for customers, donors, members, and volunteers. You'll also learn how to persuade the media to communicate your organization's message and further its ideals and goals. Before you know it, you'll be ready to improve your market share by learning to evaluate and implement effective promotions, advertising campaigns, and communication techniques. If your organization relies on a diverse mix of fees, events, and/or contributions for support, you're sure to find this information-packed course indispensable.

• Learn powerful marketing techniques to compete more effectively for customers, donors, members, and volunteers
• Learn how to persuade the media to communicate your organization's message
• Evaluate and implement effective promotions, advertising campaigns, and communication techniques

• 24 course hours Learn to compete more effectively for customers, donors, members, and volunteers
• Add more value to your organization with effective marketing skills
• Open the door to additional opportunities to help your nonprofit

• This course can be taken on either a PC, Mac, or Chromebook.

• PC: Windows 8 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

• Email capabilities and access to a personal email account.

Lesson 1 - Nonprofit Marketing Defined. In the first lesson, you'll learn the basics of marketing and the common terminology used in the marketing field. This will all be important to you because it will help you understand the role that marketing plays in your nonprofit organization and the benefits it can bring to those you serve.

Lesson 2 - Setting Goals. In this lesson, you'll explore how and why nonprofit marketing succeeds. You'll learn to tie benefits to features to create a winning marketing program for your organization. The lesson will show you how to set marketing goals and objectives—no more guessing for you! You'll also learn how to think big, imagine great things, and understand how to measure your success. By the end of this lesson, you'll think like a professional marketer, ready to take on any challenge.

Lesson 3 - Positioning Your Nonprofit. Four marketing techniques work great in helping nonprofits find their niche, and they're all virtually free! You'll go over all four of them in this lesson. You'll also learn how to differentiate your nonprofit from others and you'll come to understand what targeting clients, positioning, and branding can do for your organization. You'll see how to apply these marketing tools to help your organization stand out, creating a platform where your organization can proudly show its stuff!

Lesson 4 - Market Readiness. In this lesson, you'll learn how to conduct a marketing audit using the six P's: Product, Publics, Price, Place, Production, and Promotion. A marketing audit is a reality test. You'll assess in detail what it will take to achieve your agency's marketing goals, and how your existing programs are serving your organization. You'll see why it's best to see that what you thought was pure genius, really is pure genius—or not. Armed with this information, you'll be ready to begin developing your actual marketing plan.

Lesson 5 - Marketing Strategies. Successful nonprofits either intuitively or implicitly have a strategy, and they'll use it for one purpose only: To help the nonprofit do a better job of getting to where it wants to go. In this lesson, you'll look at different types of strategies that help nonprofits focus their resources and energy to meet their goals and objectives. This is a powerful lesson that creates another practical and informative management tool for your marketing efforts.

Lesson 6 - Advertising and Promotion. Once the word is out that your agency has money to advertise, you become fair game for every ad salesperson out there. Considering the money you invest in advertising isn't your own and you have to justify your expenses, it's prudent to know something about what works best and why. This lesson provides timely information that will empower you to make wise advertising choices on behalf of your nonprofit.

Lesson 7 - Advertising and Marketing on the Internet. There's so much to learn about marketing and advertising on the Internet that you could take a whole class on it. This lesson will provide you with an introduction to this fascinating subject, and you'll add three specific tools to your advertising toolbox: website design, website ads, and event support. With just these three tools, you can build an Internet strategy that is second to none.

Lesson 8 - Marketing and Volunteers. In this lesson, you'll take a close look at who your volunteers are, what those volunteers bring to the workplace, and how to maximize their contributions to your marketing efforts.

Lesson 9 - Publicity, Media, and Public Relations. In this lesson, you'll look at three different ways to get your message across to the public: PR, media outreach, and publicity. Each is unique in its own way, but they all blend harmoniously in the end to bring forth a brilliant program that will get your nonprofit noticed!

Lesson 10 - Developing Your Own Market Plan. Marketing professionals understand the importance of marketing plans. But not everyone in your nonprofit is a marketing professional, nor does everyone always think like a marketing professional. To some, writing a marketing plan is a waste of time. In this lesson, you'll understand not only why your nonprofit needs a marketing plan, but also how to put a small and a large one together on your own.

Lesson 11 - Developing a Promotion Plan. In this lesson, you'll follow a series of steps that will lead you through the promotion planning process. You'll look at image, message, promotion, and implementation. This lesson is where you'll put everything together and learn to promote the most important thing on your mind—your nonprofit.

Lesson 12 - Evaluating Your Marketing Efforts. Your board and membership have expectations for what your marketing program should be doing and what constitutes success. But these don't always coincide with how marketing really works and what role it actually plays in promoting your agency. These disconnects can spell trouble, often raising doubts about how well either side is tuned in to the realities of how an effective marketing program actually works. In the final lesson, you'll look at the last piece of the marketing puzzle: How to evaluate your marketing program. You'll look at why you need to evaluate your program and how to do it.