0160 - People Skills: The Secret Behind Project Success
Description
Overview
Project management excellence goes beyond producing project charters, detailed schedules, and colourful status reports. Projects involve people. There are team members, clients, management, subordinates, peers, account managers, suppliers, contractors, regulators, and numerous other stakeholders. And with people, there are differing opinions, personality conflicts, office politics, and sometimes hidden agendas. Your people skills can have a positive impact on project success and help to transform road blocks into opportunities.
Interacting effectively with others is at the heart of good project management. Poor communication and relationships result in significant issues and detract from what matters and what needs to be done.
This course focuses on understanding yourself and learning specific techniques and strategies that enable you to relate to and engage others successfully. You will have the opportunity to discuss issues or challenges you are facing, and get input on how to address them. The sessions include self assessments, group exercises, and scenarios or role plays that enable you to address real-life situations.
This course can be taken as part of the Project Management Certificate.
Who Should Enroll
- Project managers
- Project team members
- Department leaders
- Individuals who aspire to become project management specialists
- Professionals who want to develop skills to deliver projects on target, on time, and on budget
What you will learn
- Manage conflict and negotiations across your team or organization.
- Influence, motivate, and manage relationships for successful collaboration.
- Establish interpersonal communication tools and techniques to positively impact project management.
Course Details
The curriculum is compatible with the project management industry standard set by the Project Management Institute (PMI). The University of Waterloo partners with a project management training provider to offer courses that qualify for project management professional (PMP) Professional Development Units (PDUs) or contact hours. You will receive electronic course notes that parallel the course content and serve as an excellent project management resource tool.